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COVID-19: FCSRC Update April 16

April 16, 2020

Family and Children’s Services of Renfrew County continues to closely monitor the developments surrounding the COVID-19 pandemic and implementing our federal, provincial and local public health recommendations.


In response, we remain focused on the safety, protection and well-being of children and youth and strengthening and supporting families. This means we are available 24/7 to answer the phone and speak to community members who may have a concern about the safety or well–being of a child or youth. It also means we continue to support homeless youth or those at-risk and all families who rely on our Developmental Services, ongoing assistance and various peer support, child development and family strengthening programs.


How can we help you?

Supporting families during especially difficult times is why we are here. We work with you to ensure that your family’s needs are met. Currently, we are making sure families in service have adequate food and other necessities, educational resources and connection to mental health support. We are also using many technologies to connect virtually. Part of this includes equipping some families with mobile devices or computers to allow them to connect with staff and their own networks too. For some families, we’ve been delivering care packages that include a variety of fresh food items and other essentials like diapers and formula. We are also now delivering our Parents Anonymous programming virtually and our North Renfrew EarlyON Child & Family Centre is doing a live story time twice weekly on their Facebook page.


How can you reach us?

Like all essential social services, we’ve had to make creative modifications to how we service families for both staff and family safety. We are asking all community members or social service providers with service requests to reach us by phone at 613-735-6866.  Current service recipients are welcome to do the same or contact their workers directly.


How can you help?

With schools, childcare and many workplaces now closed, we want our community to understand the critical role we all play in supporting families, youth and children at this time. A simple call, virtual check-in or offer of support may help a family that needs it. If you have a concern about a child’s safety or well-being – please call us.


We want to express our gratitude for the Ontario government’s moratorium to ensure youth over the age of 18 in the care of child welfare agencies continue to be supported through the course of the COVID-19 pandemic. This ensures these youth do not need to worry about a home, caregivers and financial support while coping with the pandemic.


We are also very grateful to our staff, foster and kin caregivers who have been instrumental in supporting our many families, children and youth. We thank you too for sharing questions and working with us to ensure that our most vulnerable community members are supported.


Please give us a call at 613-735-6866 so we can address any questions they may have. We will continue to keep you apprised of our service delivery and would encourage you to follow us on Facebook or Twitter or visit our website for updates and helpful resources.