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COVID-19: FCSRC Service Changes Effective March 16

March 16, 2020

In order to support the health and safety of all of our community members, Family & Children’s Services of Renfrew County has made changes to the delivery to some of our services and how we are meeting with children, youth, families and adults at our office locations. We are closely monitoring our local, provincial and national public health authorities concerning the COVID-19 pandemic and will advise if any further changes as necessary.

If you should have any questions, please call us at 613-735-6866. All updates regarding our service operation impacting community members will be provided on our Facebook page and website.


Office Visits by Appointment Only

We are currently only welcoming families and individuals at our offices in Pembroke (77 Mary St. and 464 Isabella St.) and Renfrew (114 Argyle St. S) by appointment only.


Community Groups / Meetings

Bookings for any community groups in our buildings have been cancelled until Monday, April 6.


Pembroke, Petawawa and Renfrew Kumon Centres

Classes are suspended until Monday, April 6. Families will be able to pick-up their child’s worksheets at the following days and times at our Pembroke Kumon Centre. One of the great advantages of Kumon is the ability to study it at home through worksheets. Our instructors are preparing assignments for all students for the 3 week closure period. Please check your email for the days, times and location of pick-up.


Pembroke and North Renfrew EarlyON Child and Family Centres

All drop-in times, programming and groups utilizing our EarlyON rooms will be suspended until Monday, April 6. In the meantime, our staff will be onsite in Pembroke and on selected dates in Point Alexander should there be parents that stop by the Centres and we will notify them of our decision for everyone’s safety, health, and well-being.


Parents Anonymous Programs in Pembroke and Renfrew

Parents Anonymous caregiver and child/youth groups have been suspended in all locations, including Pembroke (Winning Kids Centre, Pembroke, Jubilee Place and Renfrew Library) until the week of April 6. Our Child and Family Support workers will be available by phone if you have any questions. Please call 613-633-1973.


Jubilee Place Pembroke

All Jubilee Place programming has currently been suspended until the week of April 6. Our Child and Family Support workers will be available by phone if you have any questions. Please call 613-570-1073.


FASD Peer Support Meeting

The FASD Support Group meeting scheduled for Wednesday, March 25, 2019 has been cancelled. Registered group members are being notified directly.


We would encourage all community members to continue to follow public health information, practice good hand hygiene and social distancing. If you have any questions, you are encouraged to call us at 613-735-6866.